Heathrow Airport Information

There was a time when airports were purely functional places where passengers were processed and moved on. In those crude terms the same essential requirements still exists, but today there is much more attention paid to the comfort, care and general well being of passengers. Knowing what facilities are available, and where to find them, is the key to making the most of the wide range of passenger services provided at Heathrow, and all the principle facilities are covered in this section of the Guide. If you have particular needs because of a disability, be sure to let the airline k now of them at the time you book your flight, and call Heathrow Travel Car on 0181 7457495 for specific information.

There are information desks in the Arrivals area of each Terminal, the Departures area of Terminal 3 and on the top floor of the Flight Connection Centre. Operated by BAA Heathrow, the information desks make easily found rendezvous points and are where you can have a public address call made if you are unable to find the persons you are meeting. The staff will help you with any query you have about the airport, and can provide free literature about particular airport services.