Lost or Damaged Property

The handling, care and delivery of your baggage from check-in at the point of departure to reclaim at your destination lies with the airline. If any item of luggage fails to show at reclaim, or is damaged and you wish to claim compensation, you must take the matter up with the airline or its appointed representative. In almost all instances of mislaid luggage, the item is located and retrieved in a very short time, and the airline will usually pay for it to be sent to your final destination by taxi or other means. If you forget to collect an item from the security search area, contact the information desk in the Terminal. After 24 hours the item will be taken to the Airport Lost Property office whose phone number is 0181 7457727. The office is open from 08:00 to 17:00 Monday to Friday, and 08:00 to 16:00 at weekends, and is located at ground level in Car Park 2.